Refund policy
Return Policy:
We appreciate your business and want to ensure your satisfaction with our products. Please review our return policy below:
1. Condition of Items: All clothing items must be returned in the same condition as they were sold, with all original tags attached. We reserve the right to refuse returns if the items show signs of wear, damage, or alteration.
2. Return Type: Unfortunately, we do not offer monetary refunds. However, we provide two alternative options for returns:
- You may request an exchange for the same item of a different size. If we do not have the requested size we may issue a store credit for the amount of the purchase.
3. Return Procedure: To initiate a return or exchange, please contact us within 5 days of receiving your order. Our team will guide you through the necessary steps.
4. Shipping Costs: Customers are responsible for any shipping costs associated with returning or exchanging items unless the return is due to our error or a defective product.
5. Exceptions: We may consider exceptions to this policy on a case-by-case basis for special circumstances. Please contact our customer service team to discuss your situation.
Thank you for choosing our products. We strive to make your shopping experience enjoyable, and your satisfaction is our priority.